The Effect of Training and Development Practice on Employees’ Job Performance: the case of INSA

Abstract

The objective of this study is to assess the effect of training and development practices on employees’ job performance in the case of Information Network Security Agency (INSA). Primary data were collected with interview and questionnaire. Simple random sampling was used to select staff for the study. The findings revealed training and development had positive effect on employees’ job performance of INSA. However, employees of the organization are facing a lot of challenges with regard to the training plan and system of the organization. The study also revealed that the organization failed to identify the specific needs of the training toward the improvement of their skills. Therefore, it becomes imperative for the organization to ascertain the training and development needs of its employees, through its training need analysis and align such needs to the organizational overall needs and objectives in order to actualize the organizational vision and mission. It is also recommended that the INSA shall maintain providing employee training and development activities and ensure the participation of employee in planning, need or skill deficit identification and evaluation of training and development programs.