The Perceived Relationship between Employee Relationship Management Practices and Job Satisfaction: A Case Study of Selected Private Commercial Banks in AddisAbaba. Queens -Journal of Multidisciplinary Research for Development , [S. l.], v. 4, n. 1, p. 63–78, 2021. Disponível em: https://qjmrd.edu.et/index.php/public/article/view/4.. Acesso em: 15 jan. 2025.